Terms and Conditions

Please read these Terms and Conditions carefully before booking any tour, package, activity, or travel-related service through our website. By making a booking, you agree to be bound by the terms outlined below.


Booking Confirmation:

  • All bookings are subject to availability and confirmation.
  • A booking is considered confirmed only after the required payment or deposit has been successfully received.
  • Travelers are responsible for providing accurate personal, contact, and travel information at the time of booking.

Pricing & Inclusions:

  • All prices are subject to change without prior notice until the booking is confirmed.
  • Tour prices include only the services specifically mentioned in the itinerary or package details.
  • Additional costs may apply for optional activities, visas, insurance, meals not listed, transportation add-ons, taxes, or personal expenses.

Payment Terms:

  • Full payment or a partial deposit may be required to secure your booking, depending on the selected package.
  • The remaining balance, if applicable, must be paid before the stated deadline.
  • Failure to complete payment on time may result in cancellation of the booking.

Cancellation Policy:

  • Cancellation requests must be submitted through the official booking or communication channel.
  • Cancellation fees may apply depending on the departure date, package type, and supplier terms.
  • Some tours, special offers, flights, permits, or third-party services may be non-refundable and non-changeable once confirmed.

Changes to Bookings:

  • Requests to change travel dates, traveler names, selected packages, or itinerary details are subject to availability and approval.
  • Changes made after booking confirmation may incur additional charges or fare differences.
  • Certain bookings may not be modified once confirmed, especially promotional or supplier-restricted reservations.

Travel Documents & Identification:

  • Travelers are responsible for carrying valid passports, identification documents, visas, permits, or any required travel documentation.
  • Failure to provide the necessary travel documents may result in denied boarding, denied entry, or cancellation without refund.
  • All traveler names and details must match official travel documents exactly.

Traveler Responsibility:

  • Travelers are expected to behave respectfully toward guides, staff, fellow travelers, local communities, accommodations, and service providers.
  • We reserve the right to deny participation or remove any traveler whose behavior is unsafe, disruptive, abusive, illegal, or harmful to others.
  • Travelers are responsible for any damage, loss, or additional costs caused by their actions during the trip.

Health & Fitness:

  • Travelers are responsible for ensuring they are physically and medically fit for the selected trip or activity.
  • Any medical conditions, dietary restrictions, or special assistance requirements should be disclosed before booking.
  • Some tours may involve walking, hiking, altitude, outdoor conditions, or physically demanding activities.

Accommodation & Transportation:

  • Accommodation types, transportation providers, and travel arrangements are subject to package selection and availability.
  • Equivalent alternatives may be arranged if original services become unavailable due to operational reasons.
  • Specific room, seat, or travel preferences cannot always be guaranteed unless explicitly confirmed.

No-show & Missed Services:

  • Travelers who fail to appear for scheduled departures, transfers, tours, or activities without prior notice may be treated as a no-show.
  • No-shows and missed services are generally non-refundable unless otherwise stated.
  • Missed services due to late arrival or incomplete travel documents remain the traveler's responsibility.

Optional Activities & Third-party Services:

  • Optional excursions, upgrades, and third-party activities may be subject to separate terms and conditions.
  • We are not liable for cancellations, delays, injuries, or service issues arising from independent third-party providers.
  • Participation in optional activities is at the traveler’s own discretion and risk.

Limitation of Liability:

  • We are not liable for delays, disruptions, losses, injuries, or additional expenses caused by events beyond our reasonable control.
  • This includes but is not limited to weather conditions, natural disasters, transport delays, government restrictions, supplier failures, or force majeure events.
  • All travel arrangements are subject to operational, local, and safety conditions at the destination.

Acceptance of Terms:

  • By making a booking through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
  • These terms may be updated or modified at any time without prior notice.
  • Continued use of our website and services constitutes acceptance of the latest version of these terms.