Terms and Conditions
Please read these Terms and Conditions carefully before booking any tour, package, activity, or travel-related service through our website. By making a booking, you agree to be bound by the terms outlined below.
Booking Confirmation:
- All bookings are subject to availability and confirmation.
- A booking is considered confirmed only after the required payment or deposit has been successfully received.
- Travelers are responsible for providing accurate personal, contact, and travel information at the time of booking.
Pricing & Inclusions:
- All prices are subject to change without prior notice until the booking is confirmed.
- Tour prices include only the services specifically mentioned in the itinerary or package details.
- Additional costs may apply for optional activities, visas, insurance, meals not listed, transportation add-ons, taxes, or personal expenses.
Payment Terms:
- Full payment or a partial deposit may be required to secure your booking, depending on the selected package.
- The remaining balance, if applicable, must be paid before the stated deadline.
- Failure to complete payment on time may result in cancellation of the booking.
Cancellation Policy:
- Cancellation requests must be submitted through the official booking or communication channel.
- Cancellation fees may apply depending on the departure date, package type, and supplier terms.
- Some tours, special offers, flights, permits, or third-party services may be non-refundable and non-changeable once confirmed.
Changes to Bookings:
- Requests to change travel dates, traveler names, selected packages, or itinerary details are subject to availability and approval.
- Changes made after booking confirmation may incur additional charges or fare differences.
- Certain bookings may not be modified once confirmed, especially promotional or supplier-restricted reservations.
Travel Documents & Identification:
- Travelers are responsible for carrying valid passports, identification documents, visas, permits, or any required travel documentation.
- Failure to provide the necessary travel documents may result in denied boarding, denied entry, or cancellation without refund.
- All traveler names and details must match official travel documents exactly.
Traveler Responsibility:
- Travelers are expected to behave respectfully toward guides, staff, fellow travelers, local communities, accommodations, and service providers.
- We reserve the right to deny participation or remove any traveler whose behavior is unsafe, disruptive, abusive, illegal, or harmful to others.
- Travelers are responsible for any damage, loss, or additional costs caused by their actions during the trip.
Health & Fitness:
- Travelers are responsible for ensuring they are physically and medically fit for the selected trip or activity.
- Any medical conditions, dietary restrictions, or special assistance requirements should be disclosed before booking.
- Some tours may involve walking, hiking, altitude, outdoor conditions, or physically demanding activities.
Accommodation & Transportation:
- Accommodation types, transportation providers, and travel arrangements are subject to package selection and availability.
- Equivalent alternatives may be arranged if original services become unavailable due to operational reasons.
- Specific room, seat, or travel preferences cannot always be guaranteed unless explicitly confirmed.
No-show & Missed Services:
- Travelers who fail to appear for scheduled departures, transfers, tours, or activities without prior notice may be treated as a no-show.
- No-shows and missed services are generally non-refundable unless otherwise stated.
- Missed services due to late arrival or incomplete travel documents remain the traveler's responsibility.
Optional Activities & Third-party Services:
- Optional excursions, upgrades, and third-party activities may be subject to separate terms and conditions.
- We are not liable for cancellations, delays, injuries, or service issues arising from independent third-party providers.
- Participation in optional activities is at the traveler’s own discretion and risk.
Limitation of Liability:
- We are not liable for delays, disruptions, losses, injuries, or additional expenses caused by events beyond our reasonable control.
- This includes but is not limited to weather conditions, natural disasters, transport delays, government restrictions, supplier failures, or force majeure events.
- All travel arrangements are subject to operational, local, and safety conditions at the destination.
Acceptance of Terms:
- By making a booking through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
- These terms may be updated or modified at any time without prior notice.
- Continued use of our website and services constitutes acceptance of the latest version of these terms.